Privacy Policy

Chancellor’s Gait Privacy Policy:

1. Information We Collect

We collect personal information that you voluntarily provide to us when you book a fit assessment or submit an inquiry. This includes:

Contact Information: Name, email address, and phone number.

Biometric Data: Professional foot measurements and fit preferences captured during your assessment.

Commission Details: Style selections, material choices, and order history.

2. How We Use Your Information

Your data is used strictly for the purpose of fulfilling your bespoke commissions. Specifically:

To create and maintain your Personal Fit Profile.

To communicate regarding your orders, fitting sessions, and deliveries.

To notify you of preferred member rates or updates to our collections.

We do not sell, trade, or share your personal data with third-party advertisers.

3. Data Storage & Security

We utilize Google Workspace (including Google Forms and Drive) to securely store and process your information.

Encryption: Data is encrypted both in transit (using HTTPS) and at rest on Google’s secure servers.

Access Control: Access to your records is strictly limited to authorized Chancellor’s Gait specialists and is protected by industry-standard security protocols, including multi-factor authentication.

Confidentiality: Submissions are private and are not shared publicly or with other clients.

4. Data Retention

We retain your Personal Fit Profile in our archives as a master record for your future commissions. You may request the deletion of your data at any time; however, please note that removing your fit profile will require a new assessment for any future orders.

5. Your Rights

You have the right to access, correct, or request the deletion of your personal information. To exercise these rights or to ask questions about our data practices, please contact us.

6. Third-Party Links

Our site may contain links to our official social media pages or payment processors (PayPal). These third parties have their own privacy policies, and we recommend reviewing them independently.